The Trust Factor

Creating Win-Win Relationships

Dramatically increase your effectiveness with others as you learn the principles and skills of trust and interpersonal dialogue.

When trust is absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.

We believe that the most successful organizations of the 21st century will be those that know how to create a climate of trust and goodwill among their employees.

What You Will Gain

In this program, you will learn how to interact with others in ways that build trust and win-win outcomes.

Specifically, you will:

Structure and Format

The Trust Factor consists of eight modules (two to three hours each) that are scheduled and delivered at least one week apart. The training comes alive as you participate in experiential exercises and role-playing, helping you internalize the principles and skills that are taught.

Part Two:

1. The Trust Imperative

2. Collusion

3. A Change of Heart

4. Face-to-Face Communication

5. Interpersonal Dialogue: Core Principles

6. Interpersonal Dialogue: The Steps

7. Harnessing Harmful Behavior

8. Strengthening Our Relationships

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